Network Solutions // Technical Documentation // Backup Services // Network Service Agreements // Referral Partners

 

Network Solutions

Technical Documentation
Most companies spend thousands of dollars for the installation of their computer networks but don’t have any information on how it is configured. If companies have an IT person on staff and that person leaves, all of the knowledge leaves with them.

STB Solutions documents your network so you have a full understanding of your system. Our network documentation service will provide your firm with:

The physical network
√ Create a map of the building.
√ Add all network devices--- such as routers, switches, hubs, access points, and firewalls—to the map
√ Add the main network cable segments to the map.
√ Document which hub or switch ports are wired to each network jack.
√ Document all internal settings used by switches, routers, access points, fire walls, etc.

Server documentation
√ Create a hardware inventory.
√ Document which drivers are used with each hardware component.
√ Document the IRQ, DMA, and base memory address for each component, if necessary.
√ Document TCP/IP settings for each NIC
√ Document which network segment each NIC is connected to.
√ Document the size, location, and format of each partition.

Server applications
√ Document which applications are running on each server.
√ Document the service pack level for all applications and for the server
operating system it self.
√ Document all critical application level settings, such as the path to databases and transaction logs.
√ Document the server used as a DNS server.
√ Document all DNS settings.
√ Document the locations and settings of WINS and DHCP servers, if applicable.
√ Document which services are used and unused on each server.

Active directory
√ Document which domains are included within the forest.
√ Document which domain controllers are responsible for performing which Active Directory roles.
√ Document any external trust relationships that exist.
√ Document any site links that may exist and which servers are acting as the bridgeheads.
√ Document each OU and the computers, servers, and groups contained within them. Users are optional.
√ Document the rights assigned to each group. Documenting group membership is optional.
√ Document the location and file name of each group policy.
√ Document the settings with each group policy.

Locating all software making copies/documenting backup strategies and procedures.

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